cricx FAQ — Deposits, Betting and Security
From deposit methods to live dealer games, cricket betting to mobile use — this page has short, reliable answers to all your questions about cricx.
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This page organises the most frequently asked questions from cricx users into five sections: making deposits, live dealer games, account security, cricket and sports betting, and playing on mobile. Every answer is written with Bangladeshi players in mind, so there is no confusion about bKash, Nagad or local payment methods. To learn more about cricx bonus offers or the responsible gaming policy, visit the relevant pages.
Payments and Deposits
How to Make a Deposit
After logging in to cricx, go to the "Deposit" option and select bKash. Send money from your bKash app to the designated number, then confirm the deposit using your transaction ID. The minimum deposit is ৳100. Your balance is usually credited within a few minutes.
The minimum deposit on cricx is ৳100 for every payment method. This applies to bKash, Nagad, Rocket and bank transfer alike. So you can top up your account and start playing even on a small budget.
cricx currently accepts deposits through four methods: bKash, Nagad, Rocket and bank transfer (such as Dutch-Bangla Bank and BRAC Bank). Mobile banking methods are the fastest — deposits typically go through within minutes.
cricx does not charge any processing fee on deposits. However, your mobile banking provider (bKash or Nagad) may apply a small send money fee according to their own terms. Check the relevant app's guidelines for details on those charges.
When you deposit on cricx via Nagad, your balance is usually credited within a few minutes. As long as you transfer to the correct number and enter the transaction ID accurately, there should be no delay. If you face any issue, contact the 24/7 live chat.
Live Games
Live Dealer Games
In Baccarat you bet on either the "Player" or the "Banker" side. The hand whose total points are closest to 9 wins. 10, J, Q and K are worth zero; A is worth 1. After two cards are dealt, a third card may be drawn according to the rules. cricx offers live Baccarat tables from Evolution and Ezugi.
In Teen Patti you are dealt three cards and must form the highest-ranking hand. In Andar Bahar one card is revealed and you bet on whether a matching card will appear on the "Andar" (left) or "Bahar" (right) side. Both games are simple and fast-paced. On cricx these games are available with live dealers.
Live roulette has two types of bets. Inside bets: placed on one or a few specific numbers — higher payout but lower probability. Outside bets: red/black, odd/even or high/low — probability close to half, lower payout. Outside bets are easier to start with for new players.
Yes. In live dealer games a real dealer runs the game via live video stream from a studio. You can watch and place bets in real time from your browser or app. cricx sources live games from Evolution, Pragmatic Play Live and Ezugi studios.
Security
Security and Privacy
Yes. cricx runs SSL (TLS) encryption across the entire site, which encrypts all data transmitted between your browser and the server. The padlock icon in your browser's address bar confirms the connection is secure. Payment information is kept protected separately. Learn more at the cricx privacy policy.
Fake sites often copy the same design but use a different domain. Always verify the URL and check for the SSL padlock in the address bar. Do not log in through unfamiliar links. If in doubt, contact cricx directly through the official live chat.
No cricx employee or support agent will ever ask for your OTP, bKash PIN or Nagad PIN. If anyone asks for these, it is definitely a scam. End that conversation immediately and report it directly via live chat.
If you suspect this, change your password right away and notify cricx through the 24/7 live chat. The support team will verify your account promptly and take the necessary steps. If you use the same password on other sites, change it there too.
Choose a password of at least 8 characters that includes uppercase letters, lowercase letters, numbers and special characters. Avoid using your date of birth or simple words. Do not use your cricx account password on any other site and never share it with anyone.
Sports Betting
Cricket and Sports Betting
Live betting, or in-play betting, lets you place bets while a match is in progress. Odds change over-by-over based on how the game is going. Just as a wicket-heavy over shifts the odds, a big powerplay over changes them too. Find more details on the cricx cricket betting page.
The most popular markets among Bangladeshi players are: Match Winner, Top Batsman, Top Bowler, Over/Under Runs and Toss Winner. These markets are used most during BPL, IPL and T20 World Cup matches. They are also available for Bangladesh Tigers matches.
Decimal odds show your total return directly. For example: Team A at odds 1.65, Team B at 2.30 — if you bet ৳1,000 on Team B and they win, you receive ৳2,300 (৳1,300 profit). If Team A wins, you lose ৳1,000. Lower odds mean a stronger favourite; higher odds mean a lower chance of winning but a bigger payout.
If a match is cancelled or has no result, bets are generally declared void and the stake is refunded. However, this depends on the rules of the specific market. Check the cricx terms and conditions page for the exact policy.
Mobile
Using cricx on Mobile
On Android, open cricx in Chrome, then select "Add to Home screen" from the menu. On iPhone, open the site in Safari, tap the share icon and select "Add to Home Screen". An app-like icon will appear on your home screen so you do not have to type the URL each time.
If your connection drops during a slot or live game, the state of the round is recorded on the server side. When you reconnect you can continue from where you left off. Even if the connection cuts after a spin, the result is safely stored on the server. That said, using a stable internet connection is always recommended.
cricx works on modern smartphones, tablets and desktops. The site runs correctly on recent versions of Android and iOS in Chrome, Safari and Firefox. Keeping your browser updated on older devices will avoid most issues.
Yes, both an Android (APK) and an iOS version of the cricx app are available. They can be obtained through cricx's official channels. Visit the cricx App page for more details about the app.
cricx's slot games are built for mobile screens — buttons, touch controls and graphics all fit well on mobile. Games from PG Soft, JILI and Pragmatic Play are designed with a mobile-first approach. You can start playing directly from mobile in the cricx slots section.
Have more questions? Get in touch directly
If you cannot find the answer on this page, cricx's support team is ready to help in Bengali and English, 24 hours a day, 7 days a week.
24/7 Live Chat — start from any page on the site
Email: [email protected]